FAQs(Frequently Answered Questions)

How to order?

To order the bag you can follow the given steps:

Choose the product you wish to buy.
Add the product in the cart.
Increase the quantity you wish to buy.
If you are having the coupon code you can apply.
Add your address, Pincode details.
Click On “proceed” to check out.
Select the payment method by which you want to pay for your order.
At last click on the place the order to confirm your order.

What is your minimum quantity (MOQ)?

A preset minimum quantity does not exist. The minimum order price, however, is
Rs.999/- per order

What can I expect from your company?

We promise you to provide the best quality products to maintain a long-term relationship with
you. We don’t think business means Profit rather we believe business means Profit with
Ethics. We want to give you the best eco-friendly products at affordable prices providing you
the worth for money.

Which details are required for a precise quotation?

Size of the bag
Colour of the bag
Handle type & length
Quantity
Full address with postal code
Shipping option (by sea, by air or by courier)

E-mail us on juteemporium@gmail.com with the accurate details, and you will get
a quotation within 24-36 hours.

Can I develop my own designed bag?

If you can’t find your exact required bag on our website then please drop an E-mail to
jutemeporium@gmail.com with a complete description of the desired bag & budget so that
we can design a bag for you as per the details.

Can my COMPANY logo be printed on the jute bags?

Yes, We can print your company logo or message on Jute bags in any size, Design, and
colour of your choice. We can print any designs, images, logos, and typography on our bags.
So feel free to get a little creative. However, be aware that the rate fixed for screen-printing
is directly based on the number of colours used.

Can you send me some samples?

Yes, it is our fundamental job to provide you samples. We charge you for the sample with
freight collection. Generally, we take 5 to 6 days to prepare the samples.

Can you give me a cheaper bag?

Yes. We can give you a cheaper bag which starts from only 100/-. For more details please
visit the website.

How can I be assured of the quality?

We have been in the Jute manufacturing industry for 20+ years with a very strong reputation
when it comes to Quality and our Punctuality. With us, you can expect the best quality
products. We don’t think business means Profit rather we believe business means Profit with
Ethics. We want to give you the best eco-friendly products at affordable prices providing you
the worth for money.

What is the lead time for 1000 pieces of jute bags?

Our normal lead time is 12 to 15 days for the specified quantity (Production time). But if there
is any urgency prior information should be given before placing the order.

What is the packing method of the bags?

We pack the bag in a protective wrapping that is very durable. 

How can I send my artwork?

You can share your artwork in the following file formats- PSD, CDR,
JPEG or PDF. Can mail us on juteemporium@gmail.com

How many colours can be printed?

We can print the colour of your choice, after submitting your printing matter we can assist by
suggesting some modifications for better visibility.

How will you send me my consignment?

The mode of shipment depends on your geographic location and the Delivery vendor we have available at that time.

What are your delivery terms?

The Delivery Terms are as per the vendor we assign to deliver your product. You will receive
a link to track your order, you can find the vendors delivery terms attached .

How much variation can I expect in a bag?

Sizes may vary up to 1cm and actual colours you see will depend on your electronic
screen’s settings and may not be accurate.

What is the Type of handles available with you?

We use cotton tape handle, cotton-padded handle, cotton rope handle, Jute Webbed handle.

Can I get any colours for my bags?

YES, you can get any colour shade for your bags. For customized colour shade, you have to
order a minimum of 100 bags (depends on fabrics consumption).

Can I expect an exact colour shade?

No. Since all are natural fibres gets Dye , so colour is not guaranteed and colour
shades may vary.

Can I pay the billing amount by Credit Card or Debit Card?

You can make payments on our website via a Credit card/Debit card. We have other payment options like Paypal/Paytm/UPI wallets as well.

Do you use polythene to laminate the fabrics?

No, as our main purpose is to make environment Eco- Friendly.

Do you use Azo free colours?

We use AZO free colours for both dyeing and printing. Normally we use AZO-free colors for
printing. AZO free dyeing is available on request.

What will be the condition to accept and replace the order?

Return and replacement will be offered by us if and only if the product you received is
completely different from what you ordered.

Please go through with the replacement policy page for the replacement of customized
products.

What will be the lead time to raise a return for the product?

Customers can raise a return request within 7 days of product delivery. After this, no return
request will be entertained.

What is the time limit for returning the goods?

The cancelled goods must be returned to us within 10 working days of informing us of your
cancellation

Who will bear the return charges?

The postage for return will have to be borne by the customer.

Where should I return the goods to?

Please contact the customer care or email us on juteemporium@gmail.com for the shipping
address of the goods to be returned.
How can I exchange the item? What are the criteria?

To exchange the product please contact our customer service department at +91
8279204700 or email us at juteemporium@gmail.com .Our team will run you through the
criteria required for exchanging products when you get in touch.

Learn More About Us

× How can I help you?
X